Privacy Policy

Introduction

This Privacy Notice details how CoreViz ("us", "we", or "Company") processes information of users of our website and of our customers who are registered users of our services (each, "you" or "User") collected through our website (the "Website") or our platform (the "Services"), as applicable.

We may revise this notice from time to time, in our sole discretion, and the most current version will always be posted on our website. We encourage you to visit this page regularly for any changes.

What Information We Collect

When you use our Website or Services, we may collect personal information about you as follows ("Personal Information"):

Voluntary Information: We may collect information that you provide us voluntarily such as your name, email address and company. For instance, when you sign up to receive updates or further information from us, when you communicate with us via the contact form on the Website or Service.
Device Information: We may collect specific types of connection details and information with regard to your device, software or hardware that may identify you. Such information may include: browser type, device identifiers, and IP address.
User Activity: Information regarding User's activity on the Website such as the time and frequency of access, the referrer page domain, pages viewed, and interactions between the User and the Website.
User Content: We also collect the content you create, upload, or receive from others when using our Services or Website.

It should be made clear that you have no legal obligation to provide us with Personal Information and the submission of such information is subject to your sole discretion and consent.

Legal Basis

The Company processes Personal Information collected through the Website based on the following legal basis:

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract – with regard to voluntary information
The data subject has given consent to the processing of his or her personal data for one or more specific purposes – with regard to device information

To withdraw consent, see our cookie notice below or contact us at privacy@coreviz.io.

Cookies

We may use cookies and other technologies or methods of web and mobile analysis (e.g., Pixels, Beacons etc.) to gather, store, and track certain information related with your access to and activity through the Website. A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website.

We use the following types of cookies:

Session Cookies: which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed.
Persistent Cookies: which are saved on your device for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to identify who you are for repeated visits.

You may remove the cookies by following the instructions of your device preferences. However, if you choose to disable cookies, some features of the Website may not operate properly and your online experience may be limited.

Third Party Tracking Technologies

We use Google Analytics to collect information about your use of the Website. This third party service collects and shares information about your use of the Website in accordance with their terms of service.

How We Use the Information

We use the information in the manners described in this Privacy Policy. The information we collect, which may include your Personal Information, is used for the following purposes:

To provide our customers with the Website and Services, as well as to improve our Website and Services
To investigate and resolve disputes in connection with your use of the Website and/or Services
To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Website and/or Services
To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request

Information Sharing

We do not rent or sell any Personal Information. We may share Personal Information with the following recipients:

Our third party vendors engaged in providing services in connection with the Website and/or Services
Our subsidiaries and affiliated companies
Auditors or advisers of our business processes
Any potential purchasers or investors in the Company

Data Retention

We retain the information that we collect from our Users for as long as we are providing the Services to the applicable customer. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

Your Privacy Rights

Certain jurisdictions provide Users with certain statutory rights to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have the right to:

Access, delete, change or update any Personal Information relating to you
See what Personal Information about you we have
Request that we erase Personal Information about you
Restrict us from processing Personal Information pertaining to you
Export Personal Information in a portable format

If you wish to exercise any of these rights, contact us at: privacy@coreviz.io

If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly. If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can file a complaint to the applicable data protection authority.