Privacy Policy
Introduction
This Privacy Notice details how CoreViz ("us", "we", or "Company") processes information of users of our website and of our customers who are registered users of our services (each, "you" or "User") collected through our website (the "Website") or our platform (the "Services"), as applicable.
We may revise this notice from time to time, in our sole discretion, and the most current version will always be posted on our website. We encourage you to visit this page regularly for any changes.
What Information We Collect
When you use our Website or Services, we may collect personal information about you as follows ("Personal Information"):
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Voluntary Information: We may collect information that you provide us voluntarily such as your name, email address and company. For instance, when you sign up to receive updates or further information from us, when you communicate with us via the contact form on the Website or Service.
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Device Information: We may collect specific types of connection details and information with regard to your device, software or hardware that may identify you. Such information may include: browser type, device identifiers, and IP address.
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User Activity: Information regarding User's activity on the Website such as the time and frequency of access, the referrer page domain, pages viewed, and interactions between the User and the Website.
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User Content: We also collect the content you create, upload, or receive from others when using our Services or Website. This includes images and media files you upload, which may be processed by third-party AI services as described in the "AI and Automated Media Processing" section below.
It should be made clear that you have no legal obligation to provide us with Personal Information and the submission of such information is subject to your sole discretion and consent.
Legal Basis
The Company processes Personal Information collected through the Website based on the following legal basis:
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract – with regard to voluntary information
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes – with regard to device information
To withdraw consent, see our cookie notice below or contact us at privacy@coreviz.io.
Cookies
We may use cookies and other technologies or methods of web and mobile analysis (e.g., Pixels, Beacons etc.) to gather, store, and track certain information related with your access to and activity through the Website. A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website.
We use the following types of cookies:
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Session Cookies: which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed.
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Persistent Cookies: which are saved on your device for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to identify who you are for repeated visits.
You may remove the cookies by following the instructions of your device preferences. However, if you choose to disable cookies, some features of the Website may not operate properly and your online experience may be limited.
Analytics and Usage Tracking
We use the following third-party services to collect information about how you use our Website and Services. Each of these services collects and processes data in accordance with their own privacy policies and terms of service:
- Google Analytics – collects aggregated usage and traffic data about your interactions with our Website.
- Firebase Analytics (Google) – collects app usage events, session data, and device information within our mobile application.
- Fullstory – records session activity (such as clicks, navigation, and interactions) to help us understand user behavior and improve our Services.
- Vexo – collects usage analytics and performance metrics to help us monitor and improve the mobile app experience.
The data collected by these services may include your IP address, device identifiers, browser type, pages visited, and interactions with our Services. You may opt out of certain tracking by following the opt-out instructions provided by each service.
AI and Automated Media Processing
What data we send and to whom: When you upload images or other media to our Services, that media may be transmitted to third-party AI and cloud services for processing. Specifically, your uploaded media may be sent to the following third-party providers:
| Provider | Purpose |
|---|---|
| OpenAI | AI-powered image analysis, moderation, tagging, and content understanding |
| Anthropic | AI-powered content analysis and natural language processing |
| Google Cloud | Cloud infrastructure, image processing, and AI/ML services |
| Google Vertex | Automated image analysis and on-device AI processing |
| Replicate | Running AI models for image processing and generation features |
| Roboflow | Running AI custom models for detection, segmentation and other features |
| Other Services | Miscelaneous AI-powered features |
Automated Moderation: We use automated moderation systems, including the services listed above, to scan uploaded media for prohibited content (such as illegal, explicit, or harmful material). This scanning is performed to keep our platform safe and to comply with our Terms of Service.
Data Minimization: We only send the media or data necessary for each specific processing task. We do not send unnecessary personal information alongside your media unless required by the service.
Third-Party Data Protection: We require that our third-party AI and processing providers maintain data protection standards consistent with this Privacy Policy and applicable law. Each provider processes your data in accordance with their own privacy policies.
By uploading media to our Services, you consent to the transmission and processing of that media by the third-party providers listed above. You may withdraw this consent at any time by discontinuing use of the Services and deleting your account.
How We Use the Information
We use the information in the manners described in this Privacy Policy. The information we collect, which may include your Personal Information, is used for the following purposes:
- To provide our customers with the Website and Services, as well as to improve our Website and Services
- To investigate and resolve disputes in connection with your use of the Website and/or Services
- To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Website and/or Services
- To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request
Information Sharing
We do not rent or sell any Personal Information. We may share Personal Information with the following recipients:
- Third-party AI and processing vendors (OpenAI, Anthropic, Google Cloud, Google Nano Banana, Replicate, and others) – for AI-powered image analysis, content moderation, and service delivery, as described in the "AI and Automated Media Processing" section above
- Analytics providers (Vexo, Google Analytics, Firebase Analytics, Fullstory) – for usage analytics and app performance monitoring, as described in the "Analytics and Usage Tracking" section above
- Other third-party vendors engaged in providing services in connection with the Website and/or Services
- Our subsidiaries and affiliated companies
- Auditors or advisers of our business processes
- Any potential purchasers or investors in the Company
Data Retention
We retain the information that we collect from our Users for as long as we are providing the Services to the applicable customer. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
Your Privacy Rights
Certain jurisdictions provide Users with certain statutory rights to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have the right to:
- Access, delete, change or update any Personal Information relating to you
- See what Personal Information about you we have
- Request that we erase Personal Information about you
- Restrict us from processing Personal Information pertaining to you
- Export Personal Information in a portable format
If you wish to exercise any of these rights, contact us at: privacy@coreviz.io
If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly. If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can file a complaint to the applicable data protection authority.
Last Updated: March 19, 2026